How to set up your account when invitation emails aren't received

Last updated: March 3, 2026

If you haven't received your invitation email or are experiencing issues with the standard invitation process, you can manually set up your account by following these steps.

Manual Account Setup Process

  1. Navigate to https://pioneer.sewerai.com/signup

  2. Use the latest version of Google Chrome or Microsoft Edge for the best experience

  3. Enter your organization email address and create a new password

  4. Complete the signup form and submit it

Email Verification

After completing the signup form, you'll receive a verification email with the subject line "Verify Your Email for Pioneer™ by SewerAI". To complete your account setup:

  1. Check your inbox for the verification email

  2. Click the "Confirm My Account" link in the email

  3. If you don't see the email in your inbox, check your spam or junk folder

  4. If you still do not see the email, please send an email to help@sewerai.com and we will manually verify your email address to get you in

Device Compatibility

While the platform is optimized for desktop use, you can also access it from iOS and Android devices. For the best experience during initial setup, we recommend using a desktop computer with one of the supported browsers.

Still Need Help?

If you haven't received the verification email within fifteen minutes of completing the signup form, or if you encounter any other issues during the setup process, please contact our support team for assistance by sending an email to help@sewerai.com