We know it can be intimidating to use new software. So let us walk you through it. If you have any questions, contact us at [email protected]

These are the basic steps to manage a digital submittal:

A digital submittal is a newfangled way of doing an old-fashioned thing: submitting and receiving wastewater inspection data from the organization that ran the inspection (e.g. contractor, engineering firm) to the end customer (e.g. municipality)

Someone who is the data holder of a set of inspections in Pioneer thought you were the right person (or one of a group of people) to take possession of that data.

Every potential approver will get an email notifying them that a submittal was created with their name on it.

If you already have a Pioneer login, simply log in and go to the submittals page and skip ahead

https://pioneer.sewerai.com/dashboard/submittals

You will first land on the log in page. You will need to click "Sign Up"

At this point, you can enter an email and strong password, or use your Google account if your organization uses G-suite.

If you use email and password you will see this

Please check your email inbox (including Spam) for the verification email

Once you verify your email you will need to manually return to the submittals page by clicking the link

https://pioneer.sewerai.com/dashboard/submittals

or via the left-hand navigation

The Submittals page has two tabs or sections

Use the "magnifying glass" icon to drill into individual inspections on the set.
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The magnifying glass takes you to a list of inspections.

From that list, double-click a row or use the triangular "Play" button on the right to watch the video for a single inspection.

On the single inspection page, you can watch the video, see snapshots, jump to conditions, and access Ratings.

Watch this video for a more detailed explanation of everything on the inspection review page.

If you need to leave a message for those who provided the data, you can use the "Review Tasks" module. Learn more about Review Tasks here.

Back on the submittals page click the big Thumbs Up "Accept" button when you are ready.

Note: this registers acceptance of the whole submittal. not individual inspections.

Coming soon: we will empower you to invite other individuals to review or accept the submittal.

Important note: a copy is made of the inspections, such that each party (the submitting organization and the recipient organization) has ownership of a unique copy for their own manipulation or download.

We do store a record of the connection between the original and the copied inspection, but making a change - e.g. deleting an observation - after the moment of acceptance does not affect the other party's data. Just like if I were to lose a flash drive or update a database AFTER taking receipt of a traditional submittal. If either party were to leave Pioneer, the other is not affected.

Accepted inspections are now saved with your project name and visible on the main dashboard, aka the Inspections page.

Pulling data off PIONEER on-demand is simple.

Select the inspections, click Download, and decide what you need. Animation below:

Here are the individual steps to take in Pioneer to download data:

The person who initiated the submittal and all invited accepters all get an email notification and a Pioneer notification that the submittal was accepted.
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Once you have logged in, you can always contact us with live chat in the bottom right of your screen

or feel free to email us at [email protected]