We typically push updates to our Desktop (truck) app every few months. You'll want to be on the latest and greatest so you receive all the latest features.
How do I know if an update is available?
Whenever an update to our Truck (or Web) app is available, there is a little yellow "Click to Update" button in the lower left. It's located above your Account avatar and Truck Settings.
If your left-hand nav bar is collapsed, it will just be a small icon.
Do I have to download the update?
Not right away. But we do not recommend you fall too far behind on app updates.
If an update has been out for a long time and you haven't updated, we may show you a banner reminding you.
What are the steps to update?
Click the "Click to update"
You will get a prompt like this
3. Click "Download Now"
4. The new app will download in the background. You can keep working in PIONEER.
The new app may take a few minutes to download, depending on your bandwith.
The lower left of your app will be animated with "Updating"
5. When the update is complete, you will get a message like this:
6. Click "Install and Restart Pioneer"
7. You may get some Windows alerts. Giver the software Internet access to at least "Private networks"
What about my Truck Settings?
Good News: when PIONEER restarts, your settings and the pointer to your local inspections folder will be preserved.
If you have any problems, please contact us via chat.